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The Metrobus New Hampshire Avenue-Maryland Line Study (En Español)

Quick Facts:

  • Who is involved? The study is a partnership between Metro, the Maryland Department of Transportation (MDOT), Montgomery County Department of Transportation (MCDOT), Prince George's County Department of Public Works and Transportation (DPWT), and the District of Columbia Department of Transportation (DDOT), and the City of Takoma Park.
  • What is being studied? Metrobus route K6.
  • Where is the corridor located? The existing K6 route runs from Fort Totten Metro in DC north along New Hampshire Avenue through the Maryland communities of Chillum, Langley Park, Northwest Park, and Hillandale to White Oak Shopping Center.
  • Why was this corridor chosen for study? About 5,800 passengers use the line on an average weekday, one of the highest Metrobus riderships in Maryland. Service on the line is reported to have some reliability issues; these will be identified as the study progresses.
  • How will service on the line be improved? The study is now complete and recommendations have been made in the Final Report. The next step in the process is for the WMATA Board to approve the recommendations, after which the project team will develop an implementation plan and timeline. The initial phase of implementation is expected to take place in mid-2012.

New Metro Extra K9 Service, December 2012:

The first phase of improvements to the K6 (New Hampshire Avenue) Line took place in December 2012 with the initiation of the new K9 Metro Extra limited-stop service. The K9 was created by Metro in response to riders who said they'd like a faster and more reliable trip and less crowding on buses. The K9 runs along the same route as the K6 between Northwest Park and Fort Totten Metro station, but instead of stopping every block or two like the K6, the K9 stops much less often. This means that K9 riders will get to their destinations more quickly than with the local K6 service. K9 stops and buses are branded with the "Metro Extra" logo so the new service is easily recognizable. The K9 route operates every 15 to 20 minutes during weekday peak periods in both directions.

Please click on the map below to see a full-size map of the K9 route and the stops that are served. Click here to see the K9 timetable.



Please note that in the short term, the K9 Metro Extra route would serve only the stops at Fort Totten, Eastern Avenue, Route 410 (East-West Highway and Ethan Allen Avenue), Merrimac Drive (Langley Park), and Northampton/Southampton Drive (Northwest Park). In a later phase of implementation, the K9 will stop at Oakview Drive, Powder Mill Road, FDA, and White Oak.

In addition to the new K9 limited-stop service,
Metro is providing dedicated management and supervision of the New Hampshire Avenue Line.  Supervisors, headway monitors, and bus drivers will be in close communication with one another via laptop computers and hand-held devices.  Through greater communication, Metro staff can more easily address service problems; keep riders posted about detours, delays, and other information; prevent buses from “bunching up”; and put more buses into service when necessary.

Further enhancements have been made to the New Hampshire Avenue Line:

• Updated, easy-to-read schedules have been posted at stops;
• Information cases, flags, and poles are being have been added or repaired as needed;
• Bus drivers are have received additional training specific to the K9 Line.
• Supervisors now have a “playbook” that gives instructions on how to deal with delays and detours, when and how to put strategic buses into service, and other service management techniques.

These enhancements are expected to produce a better and more reliable trip for riders in the corridor.

Please note that the K6 will continue to operate its normal schedule. The Metro Extra K9 limited-stop route has been added in addition to the K6 route and does not replace any existing service.

Future Improvements to the New Hampshire Avenue Line:

Metro has recommended the following improvements for the New Hampshire Avenue corridor in the mid- to long-term:

  • Additional K6 service;
  • Improvements to K6 schedules to reflect toady’s traffic conditions;
  • NextBus displays at high-volume stops along the corridor;
  • Extension of the K9 to White Oak and expanded hours to midday periods on weekdays;
  • Transit signal priority along the length of the line;
  • Dedicated transit lanes along portions of New Hampshire Avenue;
  • Intersection improvements to reduce travel times;
  • Coordination with local police to promote safety and security.

K6 Timetable and Map:

Click here for a timetable of Route K6. Click on the map below for a full-size map of Route K6.


Reports and Publications:

- K6 Final Report
- K6 Results of Public Meeting #2
- K6 Public Meeting #2, Presentation (draft recommendations)
- K6 Public Meeting #2, Display Boards (draft recommendations)
- K6 Technical Memorandum #1, Draft Transit Service Assessment
- K6 Technical Memorandum #2, Draft Summary of Traffic Operations
- K6 Results of Public Meeting #1
- K6 Public Meeting #1, Presentation
- K6 Public Meeting #1, Display Boards
- K6 Factsheet
- K6 Newsletter, May 2010
- K6 results of the Rider Survey

As the study progresses, more downloadable documents that support the study will be linked to this page.


Events:

Public Meeting #2

The second and final public meeting for the K6 Line study took place at Takoma Park Recreation Center on the evening of Thursday, October 21, 2010. Metro and its partner agencies presented the preliminary recommendations for improvements to the K6 Line and listened to participant comments about them. The study team will now take the recommendations to the Metro Board for approval. Pending their approval, the first phase of improvements to the K6 Line is expected to take place in mid-2011.

Public Meeting #1

Metro and its partner agencies held the first of two public meetings for the K6 Line study on May 12, 2010, at the Langley Park Community Center in Hyattsville. The purpose of the meeting was to assemble K6 riders and hear their comments about issues facing the line and suggestions on how to improve transit service along New Hampshire Avenue. The first half hour of the meeting consisted of an open house, followed by a 20-minute presentation and hour-long group discussion. Armed with the information collected at the meeting, the study team will now explore options for improving K6 Line service and present draft recommendations at the second public meeting to be held in either late June or early July 2010.

Rider Survey Conducted

The first public outreach task for the K6 Line Study was the rider survey. On April 21, Metro and its partner agencies distributed paper surveys at select bus stops on the K6 route. The surveys were also hung from the overhead railings on buses that serve these routes. Riders completed their surveys on the bus and placed them in marked pouches, or sent them in the mail later postage-paid. The purpose of the survey was to collect feedback from riders about what needs to be improved on the line; it asked questions about the quality of buses, bus stops, and bus drivers; factors that affect trips; safety and security; and other service or operations enhancements riders would like to see. While the paper survey was administered on only one day, the on-line version was available for several months. The final results of the rider survey can be seen here.