Purpose of the Study:
The purpose of this study was to review the productivity, travel time and reliability, crowding, frequency and quality of service indicators (as outlined in the Metrobus Network Evaluation and Future Fleet Needs
Study) for each of the routes listed below and recommend service improvements that were essential to address their strategic needs.
Two lines were chosen for the Metrobus Service Evaluation Studies in 2009, based on customer complaints and an assessment made by Metrobus Operations service planners.
|2A, B, C, G
||Washington Blvd. Line
||Fair Oaks Mall and Tysons Corner to Ballston
|D1, 3, 4, 5, 6, 8
||multiple crosstown routes
||Ivy City and Stadium/Armory to Sibley Hospital, Glover Park, Union Station, etc.
Final Report, June 2009
We welcome suggestions and comments about the study; please call the project hotline (202-370-2915) or send an e-mail to provide your comments on any of the bus lines included in the study.